Frequently Asked Questions

frequently asked questions

GENERAL

1. What Does Qualimark Specialize In?

Qualimark specializes in manufacturing cutting-edge food processing machines with a primary focus on Indian flatbreads such as chapati, khakhra, thepla, and puri. Our range includes dough ball making machines, pressing machines, roasting units, cooling conveyors, packaging machines, and fully automated production lines.

We’re based in India, with a vast client base across 27+ Indian states and exports to over 28 countries, including the USA, UAE, UK, Canada, Saudi Arabia, Australia, and South Africa. We have global installation experience and offer remote or onsite support for international clients.
Our machines are primarily used in the food and hospitality industries—by commercial kitchens, food manufacturing companies, cloud kitchens, catering services, religious institutions, defense kitchens, and export-focused food brands.

MACHINERY & CUSTOMIZATION

Yes. Most of our machines come in modular formats and can be customized based on your space constraints, production capacity, and operational workflow. We also offer integration support with existing systems.

Semi-automatic machines require manual input for certain operations like dough feeding or stacking.
Fully automatic machines handle the entire process from dough ball to packaging, with minimal human intervention—ideal for large-scale operations.
We can guide you on which version best suits your production goals.

It varies by model:
Chapati Making Machines: Up to 2000 chapatis/hour
Khakhra Making Machines: Up to 5000 khakhras/hour
Dough Ball Machines: Over 6000 dough balls/hour
Each machine is designed for high-volume, consistent output with minimal wastage

It’s India’s first khakhra machine powered by a hydraulic system—resulting in higher productivity, reduced electricity usage, minimal moving parts, and lower maintenance costs. It’s energy-efficient, compact, and ideal for long-term ROI.
Yes, machines like our Semi-Automatic Chapati Press are designed to be plug-and-play with existing setups. They require minimal space and offer improved speed and consistency when integrated into larger operations.

SUPPORT & TRAINING

Yes, we offer both onsite installation (in India and abroad) and remote training through videos, manuals, and live video calls. Our technicians ensure your staff is fully trained for smooth operations.

We provide:
Spare parts supply
Troubleshooting support
Preventive maintenance tips
Annual Maintenance Contracts (AMCs)
Remote diagnostics for quick resolutions
Our support team is available for prompt assistance

ORDERS, DELIVERY & WARRANTY

Delivery depends on machine type and customization. On average, it ranges between 4 to 8 weeks. Urgent requirements can be accommodated depending on availability.
Yes, all machines come with a standard warranty, typically covering 12 months from the date of installation. Extended warranties and AMCs are also available for long-term peace of mind.
Yes. You can schedule a demo at our facility or request a virtual demo. In some cases, we can also arrange trials at your site depending on machine type and location.
Our standard terms are 50% advance and the remaining at the time of dispatch. However, this can be customized based on client relationship, order size, and location.

CAREERS

Visit our Careers page and fill out the general application form. We regularly update open roles and welcome applications from skilled professionals and fresh talent alike.
Yes. We invest in continuous learning, skill enhancement, and leadership training for employees. At Qualimark, we believe in growing together.
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